Introduction flow
| Inquiry | As an IT system operation professional, Izumo believes that the accumulation of small improvements is the most important thing. From sales representatives to engineers, we will sincerely respond to each and every minor question and request from our customers. Please contact us from the stage of "What should we do?" |
| Hiring | First of all, we carefully listen to the customer's visible issues and wishes, and from there we find the underlying issues. The solution starts with whether or not Izumo is necessary in the first place, and the purpose of the customer and Izumo are aligned, and the most effective "mechanism" of operation is considered together. |
| Proposal/Estimate | We propose solutions to problems, achievement of objectives, and operational "systems" that look five years into the future. We offer the best mix of customer requests and Izumo's know-how and achievements to present an operation plan with a realistic price. |
| Proposal Content Adjustment | Please look at the proposal and let us know your further requests Please feel free to give us your opinions, such as additional operation work, budget consultation, dissatisfaction points, etc. For close teamwork with our customers, we first minimize misunderstandings and prevent "it wasn't supposed to be like this". In addition, we will cooperate in creating materials to persuade the company. |
| Introduction plan | We start by identifying the work that is occurring in system operation, and carefully examine the priority and importance of each work. Also, confirm the system configuration and check the consistency with the operation work. If necessary, we will dispatch engineers to the site and draw up a convincing plan based on thorough visualization. |
| Operational design | In order to create an effective operation system, it is important that operations are “simple” and “visible”. Stable operation is achieved by organizing the operation so that the quality of operation does not change depending on the person or time. Based on this, we aim to operate aggressively to create business value. |
| Operational environment preparation | We will accept and create new documents such as manuals for carrying out operation work. We will also prepare communication lines, etc. to securely connect the customer base and the Izumo Center. We will create an "operation and maintenance manual" that summarizes all of these operation tasks as a deliverable, and reach a final agreement with the customer. |
| Test Operation | Check the procedure manual and operation schedule through the test work. In addition, we will conduct a failure response test by actually receiving failure alerts, and perform final tuning of monitoring items.。 |
| Start | At the start of operation, we run an improvement cycle to pursue further stability. The start of operation is the start of operation improvement. If you have any questions or requests for improvement, please contact the Izumo Service Desk anytime, 24 hours a day, 365 days a year. |
Service Menu
AWS billing agency service
I would like to entrust the handling of the AWS contract all at once. I want to control my monthly payment.
AWS operation and maintenance service (standard)
Want to outsource only AWS monitoring and handle operation and maintenance in-house
AWS operation and maintenance service (advanced)
I want to leave everything from monitoring the AWS environment to operation and maintenance.
AWS pre-implementation support service
Consider renewal due to the end of physical server maintenance. I want to use AWS, but I haven't been able to organize the requirements. I want to use AWS, but I can't proceed due to system restrictions. There is no progress in considering how to proceed with PoC. Even if you do PoC, it is difficult to prepare a PoC environment in-house
AWS environment construction service
I don't have an engineer to design and build I don't know the optimal configuration for the AWS cloud I want to use the AWS environment quickly and easily I want to migrate an on-premises system to the AWS cloud
AWS Migration Support Service
I don't have an engineer to design the migration I don't know the optimal configuration for the AWS cloud I want to use the AWS environment quickly and easily I want to outsource not only the migration but also the operation (Hybrid configuration)
Remote system operation monitoring and maintenance service
It is difficult to establish a system for 24 hours a day, 365 days a year operation monitoring within the company. Employees are exhausted from dealing with failure alerts at night on holidays. We want to outsource, but we have not organized the procedures and knowledge. There is no failure detection mechanism, and the service outage has been prolonged.
